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Meaning of PHONETASTIC

 
Computing Dictionary
 
 Definition: 

A cti product from callware. Phonetastic employs if-then rules and customer records to tell those receiving calls who is calling (based on ani and dnis) and to determine how the call should be routed, e.g. to a certain sales representative or to the general sales department; receive high-priority treatment; receive a fax-back, etc.

 

 

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